The Paddocks

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider made sure people’s care and treatment was effective by assessing and reviewing their health, care, wellbeing and communication needs with them. The service continued to be a family home, and the provider confirmed that no new people would ever be admitted. This also meant there continued to be no pre-assessments of people's needs in place. The provider was carefully considering succession planning and the next stages for the service as the family were all getting older. They recognised people’s needs would change and the challenges the existing property presented. The provider had already installed a lift to support people’s changing mobility needs. The provider engaged with external professionals to meet people's existing conditions and changing needs, this included supporting them to attend healthcare appointments to maintain their wellbeing.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

The provider told people about their rights around consent and respected these when delivering person-centred care and treatment.

Staff knew people well and how they communicated their wishes.We observed staff consistently ask for people’s consent before they supported them. A member of staff told us, “[People’s] bedrooms are owed their own personal spaces. No one else goes in unless the individual invites the person in any issues. Any issues that need discussing are done privately in person.”