Ivetsey Bank Hospital

This means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

At our last assessment we rated this key question good. At this assessment the rating has changed to inadequate.

This meant there were widespread and significant shortfalls in service leadership. Leaders and the culture they created did not assure the delivery of high-quality care.

Staff did not consistently feel respected, supported, or valued. Governance processes were ineffective, and performance and risk were not well managed.

Additionally, staff did not reliably collect or use data to monitor outcomes and performance. Although some audits had been undertaken, they did not consistently demonstrate improvements. Ongoing risks remained, with recurring issues identified, particularly in relation to the recording and management of information.

The service was in breach of regulation for 17 Good Governance.

We issued a warning notice on Active Young People Limited on 24 April 2026 for failing to meet the regulation related to good governance at Ivetsey Bank Hospital.