Ivetsey Bank Hospital

This means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement.

This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent. Staff developed individual care plans which were reviewed but were not consistently updated and lacked the young people’s voice. Staff provided a range of treatment and care for young people however this was not always delivered in line with national guidance and best practice. Staff did not receive regular supervision, which prevented them from being able to discuss areas for improvement.

The service was in breach of Regulation 12: Safe Care and Treatment.