22 January 2014
During a routine inspection
Lyndon House in Solihull is a respite service for up to seven children with learning disabilities, behaviours that can challenge and additional physical health needs.
We found that the service provided safe, caring and effective care to children. Staff were trained and experienced and showed high levels of motivation and commitment. There was a consistent staff team as many of the staff had worked at Lyndon House for many years. We saw staff supporting children in a very positive and reassuring way. All staff showed a good knowledge of the needs of individual children and how to meet them, which led to a responsive and well-managed service.
Parents of the children who used the home were very positive about the service they received.
Lyndon House’s needs-led approach to bed occupancy ensured they can manage the needs of the children there at any particular time. This enabled children’s care to be met by sufficient numbers of staff, in a safe environment where their needs would not conflict with those of others.