Lincoln County Hospital

On this page

• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

We rated caring as good. We assessed 2 quality statements. We observed staff treat people with kindness, empathy and compassion and respect their privacy and dignity as much as possible throughout the inspection. Some staff told us they felt well supported by the leaders and the trust and some staff told us they did not.

This service scored 70 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Patients told us they were treated with kindness, empathy and compassion and staff respected their privacy and dignity as much as possible throughout the assessment.

Staff told us they always ensure they treat people with kindness, empathy and compassion and respect their privacy and dignity as much as possible throughout the assessment.

We observed staff treat people with kindness, empathy and compassion and respect their privacy and dignity as much as possible throughout the assessment.

We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Independence, choice and control during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.

Leaders told us they cared about and promoted wellbeing of their staff and supported them to deliver person centred care. Some staff told us they felt well supported by the leaders and the trust and some staff told us they did not. Some staff told us they did not feel enabled to deliver person centred care.