Good Hope Hospital

Ratings - Services for children & young people

• Overall

  Good

• Safe

  Requires improvement

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Good

Our view of the service

Good Hope Hospital is part of University Hospitals Birmingham NHS Foundation Trust. The hospital’s children’s and young people’s service has one children’s ward which was also known as the children’s assessment unit or ward 6 (we will call it the children’s ward), children’s outpatients, and a neonatal unit.

The children’s ward was an area for children and young people to be assessed and any further care or treatment to be identified. After assessment, children would either be able to be treated on the ward, be discharged home, or transferred for more complex care and treatment needs to the trust’s children’s services at Birmingham Heartlands Hospital. Any highly specialised services not provided by the trust would involve arrangements for children to be transferred to specialist paediatric services. The neonatal unit looked after new-born babies who needed extra support.

This was the first inspection for services for children and young people since the trust was established in 2018. It was a comprehensive inspection of all quality statements. We rated the service as good for all the key questions.

During the assessment we spoke with 13 patients and some of their family members and we reviewed 10 patient records. We spoke with 25 staff members including a ward manager, nurses, healthcare assistants, doctors, domestic cleaning staff, student nurses, ward clerks, safeguarding leads, and the mental health champion.

People's experience of this service

The children and young people and their families spoke positively about their experience. We saw patients being treated with care, dignity, and compassion. All patients we spoke with told us they were happy with the care provided. Records of patients care, and treatment were well documented and described what treatment had taken place and the next steps were clearly identified.