Good Hope Hospital

Ratings

• Overall

  Not rated

• Safe

  Not rated

• Effective

  Not rated

• Caring

  Not rated

• Responsive

  Not rated

• Well-led

  Not rated

Our view of the service

This was an assessment of 4 services at Good Hope Hospital, namely medical care (including care of older people), services for children and young people, maternity services, and urgent and emergency care (A&E). Each of these services, with the exception of those for children and young people, had been assessed previously. The overall location rating of ‘insufficient evidence to rate’ is used as we have not assessed all the services provided yet for Good Hope Hospital, and we cannot therefore rate the location overall. 

Good Hope Hospital is an acute general hospital in Sutton Coldfield. The hospital is part of University Hospitals Birmingham NHS Foundation Trust and serves north Birmingham, Sutton Coldfield and a large part of south east Staffordshire including Burntwood, Lichfield and Tamworth.

At this inspection, many of the ratings previously given for the 3 services that had been rated had improved. Services for children and young people have been rated for the first time as good.

Medical care (including care for older people) had improved from a rating overall of inadequate to requires improvement. The rating for well-led had improved from inadequate to good, and we reported on "strong, supportive and visible leaders." However, there was still work to do in other areas.

Maternity services remained requires improvement overall, but the rating of inadequate for well-led had improved to requires improvement with notable improvements in culture. 

Services for children and young people are rated for the first time as good, but with requires improvement in safe, with more work to do in that key question. The other key questions were all rated as good.

Urgent and emergency care (or A&E) services improved from an inadequate rating to requires improvement. The ratings in safe of inadequate improved to requires improvement, and well-led improved from inadequate to good with notable changes in leadership and culture. Effective and caring both improved from requires improvement to good. Responsive remained requires improvement with the department under significant system pressures, crowding and a lack of flow which meant there were long waits in the department due to a lack of available beds elsewhere in the hospital. However, there had been good progress and the department had notably improved.