• Doctor
  • GP practice

Alfred Squire Road Health Centre

Overall: Good read more about inspection ratings

Alfred Squire Road, Wednesfield, Wolverhampton, West Midlands, WV11 1XU (01902) 575000

Provided and run by:
The Royal Wolverhampton NHS Trust

Important: The provider of this service changed. See old profile

All Inspections

28 January 2020

During an annual regulatory review

We reviewed the information available to us about Alfred Squire Road Health Centre on 28 January 2020. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

5 July 2018

During a routine inspection

This practice is rated as Good overall.

The key questions at this inspection are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced inspection at Alfred Squire Road Health Centre on 5 July 2018 as part of our inspection programme.

At this inspection we found:

  • The practice had systems to manage risk so that safety incidents were less likely to happen. However there was a lack of recorded information to demonstrate that when incidents did happen, the practice shared learning with staff to ensure any improvements made would be sustained.
  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
  • Staff involved and treated patients with compassion, kindness, dignity and respect.
  • Patients found the appointment system was not easy to use and reported that they were not always able to access care when they needed it.
  • There was a strong focus on continuous learning and improvement at all levels of the organisation.
  • Staff reported improved communication with professionals across the organisation since joining The Royal Wolverhampton NHS Trust, vertical integration project.

The areas where the provider should make improvements are:

  • Review the arrangements for sharing learning with staff following significant events.
  • Review the arrangements for checking medicine expiry dates for named patient medicines.
  • Ensure the minutes of meetings are sufficiently detailed to show that any changes made following significant events are appropriate and prevent further occurrences.
  • Ensure staff follow the practice’s procedures for the appropriate handling of patient specimens.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

Please refer to the detailed report and the evidence tables for further information.