6 July 2022
During a routine inspection
About the service
Sherwood Forest Residential and Nursing Home provides nursing and personal care for up to 75 people aged 18 years and over. It has two units. Sherwood Suite provides nursing, palliative and residential care for people and Forest Suite provides care and support for people living with dementia. At the time of our inspection there were 56 people using the service.
People’s experience of using this service and what we found
Systems and processes were in place to help people receive safe care and be protected from abuse and harm. Trained nurses administered medicines safely and checks were made to ensure people received their medicines as prescribed. Staff were safely recruited and screened to ensure they were suitable to work in care. Staffing levels were monitored, and staff rotas were planned to help ensure people received safe care. Staff received training on how to protect people from abuse and knew the procedure to follow to report concerns. Risks were assessed and actions to reduce identified risks were followed by staff. Infection prevention and control practices were followed to help prevent infection transmission, including those from COVID-19.
People’s health and care needs were assessed, and care plans and risk assessments were kept under review. Staff completed training relevant to their job roles and new staff completed an induction programme. People were supported with their meals and drinks and their dietary preferences and choices were known and respected. Other health and social care professionals were involved in people’s care when needed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People received care that respected their privacy and promoted their dignity and independence. Care staff understood how to make people feel comfortable and took account of people’s different needs when providing care. People told us the staff were kind and friendly. People and their families were supported to be involved in their care and information on how to access advocacy services was available.
Staff understood the importance of supporting people to have as much choice and control as possible in their lives. People received personalised care that was responsive to their needs and they were supported to maintain relationships with family and friends. People’s communication needs were assessed and understood. Complaints and feedback processes were in place, should people wish to make a complaint or offer their feedback.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection.
This service was registered with us on 06 October 2020 and this is the first rated inspection. The last rating for the service under the provider’s previous registration was good, published on 19 January 2018.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.