Updated
23 July 2026
Date of assessment: 10 June 2026.
Basingstoke Dialysis Unit provides dialysis services. This assessment looked at dialysis services, which we rated as Good. The rating of Basingstoke Dialysis Unit is Good.
In our assessment of dialysis services, we found, the service mostly delivered care safely, consistently, and in line with governance expectations. Staff delivered caring, personalised treatment and some clinical outcomes were positive. However, leaders did not always ensure risks were effectively mitigated or learning from incidents, audits and performance data was embedded.
At this assessment we identified breaches of regulations in relation to environmental risks, medicines storage and management, storage of patient records and governance
Updated
17 July 2026
Date of assessment: 10 June 2026.
We rated the service as Good. However, we found breaches of regulations in relation to environmental safety, medicines management, patient records and governance.
Staff provided compassionate and personalised care. People told us they felt supported and staff understood their individual needs. Multidisciplinary working was effective, and some clinical outcomes, including dialysis adequacy and infection rates, were positive. Systems to support person-centred care, independence, and shared care were and used effectively.
However, staff did not always assess and mitigate risks to people’s health and safety. Environmental risks, unsafe medicines storage, and gaps in infection prevention controls were identified during inspection. Systems to monitor and embed learning from incidents and audits were not fully effective, and leaders did not always ensure improvements were sustained.
Governance systems were not always effective in identifying risks or ensuring compliance with policies, and repeated issues identified through audits were not always resolved.