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Inspection Summary

Overall summary & rating

Updated 9 April 2021

Richmond Manor is a ‘care home’ providing accommodation, personal and nursing care for up to 69 people. At the time of our inspection there were 16 people using the service.

We found the following examples of good practice.

• A designated area was available to support safe visits to the home. All visitors were required to complete a health screening form, have their temperature taken and take a COVID-19 lateral flow test upon their arrival. Personal protective equipment (PPE) was provided to visitors to wear during their time at the home.

• Staff had received training on how to wear, put on and take off PPE. The manager and Infection Prevention Control (IPC) lead monitored staff practice and addressed concerns through meetings and individual supervisions.

• Risk assessments had been completed for those who had been identified as high risk and where required amendments had been made to mitigate risk.

• A folder containing information relating to COVID-19 was available to staff and people in the home. This was regularly reviewed and updated to remain accurate and reflective of current government guidelines.

Inspection areas


Updated 9 April 2021

Further information is in the detailed findings below.


Updated 9 April 2021


Updated 9 April 2021


Updated 9 April 2021


Updated 9 April 2021