6 June 2023
During a routine inspection
South Newton Hospital is run by Renovo South Newton Ltd and provides short-term accommodation for people requiring personal and nursing care. It is registered to provide these services to up to 31 people. The service is used by people leaving hospital who are unable to return immediately to their own homes. Some people use the service for a few days and return home when care and equipment have been arranged for them. Some people use the service for a few weeks and receive rehabilitation such as physiotherapy before returning home.
At the time of our inspection there were 12 people using the service in 2 units. The accommodation in each unit comprises individual en-suite rooms with shared lounges, kitchen and dining areas.
People’s experience of using this service and what we found
People were treated with kindness and respect. People were treated as individuals and partners in their care and rehabilitation. People described staff as caring and attentive. Staff and managers were focussed on providing people with the best possible service.
People used the service safely and were protected from harm. Risks to people were identified, recorded and managed. Premises were clean and equipment was checked regularly.
Medicines were stored, used, and recorded properly by trained staff. People’s medicines were reviewed regularly by a resident doctor.
People had their care needs assessed in hospital, and these assessments were reviewed by the provider before people arrived at the service. People were supported by staff who had the right training and experience.
People were supported to have the maximum choice and control of their care and rehabilitation. People’s nutritional and hydration needs were met, and people we spoke to enjoyed the quality and choice of meals offered.
People’s care records were detailed and focussed on their specific individual needs. People were encouraged to give their views about how any aspect of the service could be improved.
The registered manager was a visible and a supportive presence at the service and staff spoke highly of them and the wider management team. Auditing processes were in place and people and staff had opportunities to provide feedback and suggestions about the service. There was an open and positive culture which promoted high-quality care.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The provider registered this service with us in March 2023 and this is the first inspection. Previously we inspected different services run by Renovo South Newton Ltd at South Newton Hospital. The last rating of those services was inadequate, (reports published on 16 March 2022 and 13 January 2023).
Why we inspected
We undertook this inspection because the provider had registered changes to its service, and because previous services registered at this location had been rated inadequate.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.