We carried out a review of the data available to us about Bridgman House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Bridgman House, you can give feedback on this service.
The care home accommodates ten people in a purpose-built adapted building and two people could live independently in two self-contained annexes, which are in the grounds of the home. The accommodation is all on one level.
People’s experience of using this service and what we found
People received care that was tailored to their needs. People were involved in the planning and delivery of their care. People had support from a team of staff and access to other health and social care professionals. This included an in-house positive behaviour support team who worked alongside the staff.
People received safe care. Staff knew how to keep people safe and free from avoidable harm. Risk assessments were in place. Policies and procedures were in place on keeping people safe, which included the reporting of allegations of abuse. Robust recruitment processes were in place to ensure staff were suitable to work at Bridgman House.
Staff had received training to enable them to support people effectively. This included infection control training so they could keep people safe during the pandemic.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Systems were in place to monitor the quality and safety of the service and make improvements. This included seeking the views of the people who use the service. Staff felt supported by the provider and the management team.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection (and update)
This service was registered with us on 2 June 2020 and this is the first full inspection.
Why we inspected
This was a planned inspection.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.
We found the following examples of good practice.
•There were clear measures in place at the entrance to the home to prevent the spread of infection. These included hand sanitiser, recording of people’s temperature and taking details for tracing purposes. There were reminders throughout the home of how to practice good hand hygiene.
•There were cleaning schedules in place to ensure the environment was as clean as possible.
•We saw how staff reminded people to social distance inside the home.
•There were good supplies of Personal Protective Equipment (PPE). We observed staff wearing masks throughout the home. Staff had been given training in the safest ways to put on and take off PPE to minimise the risk of spreading infection.
•People’s wellbeing was supported. The registered manager told us people enjoyed trying different kinds of coffee and so had bought lots of different kinds for people to try. People could also keep in contact with friends or relatives via online video links. Outside areas could be used in warmer weather.
•We saw how people were supported to go out to the shops when necessary (in line with restrictions that were in place at time of inspection).
•The layout and design of the building meant people could isolate if they became symptomatic
•On admission to the home, the registered manager told us they would follow guidance to isolate a person for the recommended length of time. They told us that there may be times where this would be difficult for a person due to their individual needs. If this was the case, then individual risk assessment and measures would be put in place to ensure the person and others in the home were safe.