Triangle Dental Clinic

Updated 3 March 2026

We carried out this announced on-site inspection on 14 July 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Triangle Dental Clinic is part of Colosseum, a dental group provider. The practice is in Kingston Upon Thames and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and on-street parking was available in the local area, including dedicated parking for disabled people.

The practice had 6 treatment rooms. At the time of our inspection, there was a total of 25 staff. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 1 dental nurses, and the practice manager. One of the group’s Clinical Quality Managers was at the practice, supporting the team.

The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.

Updated 3 March 2026

Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We did not receive any direct patient feedback.

We reviewed patient feedback from a range of sources, including feedback gathered by the practice and online reviews. Overall, the feedback provided a positive view of the care, treatment and service provided by the practice.

We reviewed 155 patient feedback responses received between June and July 2026. 86% of respondents rated the practice either 9 or 10 out of 10.

Patients rated the practice highly on the professionalism, knowledge and clinical skills of the dental team. Comments included "Very professional, courteous and loaded with experience. Very empathetic towards her patients," "Professional and pleasant," "Professionalism and friendly approach," and "Professionalism and thoroughness, caring and listened."

Patients also described the team as friendly, kind and reassuring. Comments included "The whole team were very friendly and reassuring," "The dentist has a lovely calm and gentle manner. She greets you like a friend," "Very kind and friendly lady," "Unbelievably kind and caring," and "Everyone so nice."

Communication and explanations were another positive theme. Patients said, "Good communication and professional," "The care she took to examine and explain the issue. All while reassuring me and talking about the next steps," "Clearly explained my problem," "Explained exact treatment steps in a clear manner," and "The dentist is always very clear and considerate."

Patients also valued the efficient service and timely access to care. Comments included "Needed an emergency appointment and dentist fitted me in at short notice," "Was able to get an appointment quickly, as I broke my tooth," "Great reception. Always on time," "On time," and "Very efficient."

A small number of lower-scoring responses related to communication and clinical outcomes. The practice told us they reviewed this feedback, contacted patients where appropriate to discuss their experiences and identify opportunities for learning and service improvement.