The Care Quality Commission
  • Hospital
  • Independent hospital

Image Diagnostic Technology Ltd

Overall: Good read more about inspection ratings

53 Windermere Road, London, W5 4TJ (020) 8819 9158

Provided and run by:
Image Diagnostic Technology Limited

All Inspections

10 May 2023, 13May 2023

During a routine inspection

Our rating of this location ​improved​. We rated it as ​good​ because:

  • Staff employed at the service received and completed a list of mandatory training that was applicable for their job role.
  • Clear patient records were kept in line with General Data Protection Regulation (GDPR).
  • Incidents were clearly reported in a suitable format to enable learning or improvement.
  • The service had access to another tele-radiology provider to assist with a backlog of reports.
  • The manager had effective audits in place to measure the effectiveness of the service that they provided.
  • Staff we spoke with spoke highly of the manager.

However:

  • Although the service had implemented policies the manager had not assured that staff had read them all. However, since the inspection we have been assured that all provider policies have been read by the appropriate staff members.

17June 2022

During a routine inspection

We rated the provider as inadequate because:

  • Staff employed at the service did not receive or complete a list of mandatory training that was applicable for their job role.
  • The service did not have safeguarding policies or processes in place.
  • The provider did not have assurance of the quality of the display screens that radiologists were using for reporting.
  • Incidents were not clearly reported in a suitable format to enable learning or improvement.
  • The provider did not ensure work was in line with evidence-based practice.
  • The manager did not have effective audits in place to measure the effectiveness of the service that they provided.
  • The service did not have a written vision and strategy for what it wanted to achieve and workable plans to turn it into action.
  • The provider did not have standardised methods for reporting, and there were no policies or protocols in place.

However:

  • Clear patient records were kept in line with General Data Protection Regulation (GDPR).
  • The service had access to another tele radiology provider to assist with a backlog of reports.
  • Staff we spoke with spoke highly of the manager.