During an assessment under our new approach
Date of Assessment: 3 June to 20 June 2025. North Tyneside Learning Disability Service is a supported living service for people with learning disabilities who live in two separate buildings within the North Tyneside area. At the time of the inspection, 3 people used the service.
This was the first full inspection of this service since it was registered on 3 February 2020.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
The service had recently gone through some management changes, including the appointment of a new manager and deputy manager. The manager had not yet been registered with the Care Quality Commission (CQC), but an application had been submitted.
There was enough caring and considerate staff who received suitable training. We did receive some comments from staff indicating more enhanced training in particular areas would be beneficial. The provider was going to address this. Staff told us they felt supported, and the management team were approachable.
Medicines were well managed. Staff followed infection prevention and control procedures.
People’s individual dietary needs were well supported. People led the lives they wanted to and participated in activies they enjoyed.