London Street Surgery

Updated 5 August 2025

Date of Assessment: 29 October 2025. London Street Surgery is a GP practice and delivers service to approximately 6,000 patients under a contract held with NHS England. The National General Practice Profiles states that the ethnicity of the practice population is 61.1% White, 22.34% Asian, 7.93 Black, 4.91 Mixed and 3.71% Other. Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the fifth decile (5 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery.

We carried out this inspection to follow up on concerns found at the previous inspection in January 2025. Since the last inspection, the practice had made improvements and are no longer in breach of regulations. As a result of this inspection, the practice has been rated good overall, and in all key questions.

Updated 5 August 2025

People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey showed people were satisfied with the services and demonstrated improved satisfaction with reception and administrative staff. There was an active patient participation group (PPG) who represented the views of people using the service. The Friends and Family test (FFT) survey results indicated that 88% of the respondents rated their overall experience good or very good, showing an improvement since the last year.