You are here

The provider of this service changed - see old profile

We are carrying out a review of quality at Asquith Hall. We will publish a report when our review is complete. Find out more about our inspection reports.

Inspection summaries and ratings from previous provider


Overall summary & rating

Good

Updated 2 December 2017

Asquith Hall provides nursing and personal care for up to 53 people with dementia and mental health needs. The service is divided into two units: Willow unit on the ground floor which accommodates 25 people living with dementia, and Meadow View on the first floor which accommodates 28 people with mental health needs. There were 53 people using the service when we inspected.

At the last inspection, the service was rated Good. At this inspection we found the service remained Good.

People told us they felt safe. Staff understood how to identify and report potential abuse, and there was a good culture of reporting incidents as required.

There were enough staff to provide safe care.

People’s medicines were well managed and stored securely.

Maintenance of the premises and servicing of equipment and fittings were up to date.

People were confident staff had the skills to provide effective care, and we saw training was kept up to date. People were supported to have maximum choice and control of their lives and staff support them in the least restrictive way possible; the policies and systems in the service support ed this practice.

We saw the lunchtime meal was a relaxed experience for people, who were promptly assisted when needed. People could choose what they ate and told us they enjoyed the food.

Feedback about the caring nature of staff was consistently good. People were involved in care planning and review, and we saw staff had training to ensure people’s diverse needs were met.

People had access to a range of activities including trips to the local community and further afield. People went into the garden whenever they wished.

Complaints were managed well. The provider considered lessons that could be learnt from these.

We received positive feedback about the registered manager. There were systems in place to monitor and improve quality in the service, and we saw people, their relatives and staff were involved in these processes.

Further information is in the detailed findings below

Inspection areas

Safe

Good

Updated 2 December 2017

The service remained good

Effective

Good

Updated 2 December 2017

The service remained good.

Caring

Good

Updated 2 December 2017

The service remained good.

Responsive

Good

Updated 2 December 2017

The service remained good.

Well-led

Good

Updated 2 December 2017

At our last inspection we rated this key question �Requires Improvement�. At this inspection we saw all required actions had been taken, and we were able to improve the rating to Good.