- Care home
Headingley Nursing Home
Assessment report published 3 June 2026
Contents
Ratings
Our view of the service
Date of Assessment: We visited the home on 30 April, 7 and 12 May 2026 and continued to view evidence remotely. The service is a nursing home providing support to Older People, Younger Adults, People living with Dementia, Mental ill Health, Sensory Impairment, Physical disability, Learning disabilities, and autistic people. This service is registered to accommodate up to 38 people. At the time of the assessment there were 35 people living there.
We undertook this comprehensive assessment due to the length of time since our last visit. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. The service was fully compliant with these principles.
This assessment was to follow up on actions from the last assessment in September 2022. At that assessment, the provider was in breach of legal regulations in relation to safeguarding and governance. Improvements were found at this inspection, and the provider was no longer in breach of regulations.
Staff demonstrated a positive learning culture, supported by proactive incident reporting and reflective practice. People consistently reported feeling safe, and safeguarding processes were robust and effectively implemented. Staffing levels were sufficient to meet people’s needs, and infection prevention and control measures were well managed. The environment was clean; however, some areas required refurbishment. A renovation plan was in place and being implemented in a way that minimised disruption to people living in the home.
Care delivery supported positive outcomes and contributed to an improved quality of life. People’s needs were thoroughly assessed and regularly reviewed, with care delivered in line with evidence-based practice. Staff worked effectively with external professionals to support individuals to maintain and improve their health. Consent was routinely sought, and staff demonstrated a clear understanding of the principles of the Mental Capacity Act (2005).
People were treated with kindness, dignity, and respect. Care was personalised, with people supported to express their identity and preferences. Initiatives such as themed environments and tailored activities enhanced people’s wellbeing. Staff responded promptly to people’s needs, and there was a clear focus on supporting staff wellbeing.
People were involved in planning their care and making decisions about their lives. Staff supported meaningful engagement, including the celebration of important events and milestones. Communication was accessible and inclusive, and feedback was actively sought and used to inform improvements. There was evidence that equality in access to care and outcomes was promoted.
Leadership was visible and effective. The relocation of leader’s desks into communal areas improved accessibility and reduced barriers between management, people, and their relatives. This supported greater oversight across the home. A positive culture was evident, with an increasing focus on continuous improvement. Governance systems were established and continuing to embed, and staff reported feeling supported and confident to raise concerns. Diversity and inclusion were promoted, and partnerships with families and the wider community were well developed.
People's experience of this service
People's experience of this service
People using the service and their relatives spoke positively about their experiences at Headingley Nursing Home. People told us they felt safe living at the home, with comments such as, I’m not sure how long I have been here, not very long. I am happy here and feel safe with the staff. They are very good with you” and “You can go where you like, I like to spend time in the activities room, the lounge, and the room behind the dining room. I am very happy here, it’s like home. A relative told us, “She has been here six years. She is very very safe. They are very caring towards everybody here.”
People said they were treated with kindness and respect. One person told us, “It’s nice and homely, the staff are very very friendly and nice. I am happy here and I like my room.” A relative told us, “They are really nice and friendly with everyone. [person’s name] is a happy bunny and I like coming here. I feel part of it all.”
People felt their privacy was respected and that staff explained things clearly before providing care. One person said, “They knock at the door and ask before coming in. They are very friendly and nice to me.”
People felt that there was always enough staff to support them, comments included, “I think there are enough [staff]. I don’t really know them by name; there are some changes.” A relative told us “Yes, there’s always staff around. They answer the door promptly.”
Feedback regarding mealtimes was very positive, comments included, “The food is absolutely brilliant. I have a choice of two and I am sure they would get something different if I didn’t like the choices. I have seen them get different things for other people. I am definitely eating well. The quality is brilliant. You can have a choice of a pudding, or you can have something different like a yoghurt.”
People and relatives told us that they had not always seen their care plan, however felt involved in decisions about care and knew how to raise concerns. One person said, “I’m not sure I have seen one, I will have one. They may have talked to my daughter about it.” A relative told us “I have not really seen it. I come in everyday; they do talk to me about [person’s name] care.”
People told us they were encouraged to do things for themselves and participate in activities. One person said,” I like to do things for myself, and I like to tidy up. The say as long as I don’t put myself in danger, I can help out. They like you to go downstairs and be with other people, which is much better for us. I like to do this.”