Updated 21 October 2026
We inspected HGC Romford Limited using our comprehensive inspection methodology. We carried out an unannounced inspection on 2 September 2026.
HGC Romford Limited is an independent service providing hair transplant treatment to adults. The service uses a follicular unit extraction transplant technique under local anaesthetic. Patients can self-refer or be referred. The clinic is centrally located on the high street and operational from Monday to Saturday 10am to 5pm.
The service has been registered with CQC since September 2019 to provide regulated activities of surgical procedures and treatment of disease, disorder or injury. The main surgeon was also the registered manager and had been in post since registration.
During the inspection, we visited clinical areas, including surgical rooms and consulting rooms. We observed staff interactions and reviewed clinical notes and policies. Following the inspection, we reviewed data provided by the service and we spoke with patients using the service.
At the time of the inspection, there was no mandatory accredited qualification for hair transplant surgery in the United Kingdom. However, only doctors registered by the General Medical Council carried out the surgical steps of the procedure.
Staffing levels and skill mix supported safe care. Staff followed clear systems aligned with national guidance.
The service maintained robust safety systems, including effective infection prevention and control measures and safe management of medicines.
Leaders demonstrated compassionate and effective leadership. They promoted sustainable care and fostered a positive working culture. Staff and patients using the service contributed to service improvements.