• Hospital
  • Independent hospital

OneWelbeck Imaging and Diagnostics

Overall: Good read more about inspection ratings

1 Welbeck Street, London, W1G 0AR

Provided and run by:
ASI London E Limited

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about OneWelbeck Imaging and Diagnostics on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about OneWelbeck Imaging and Diagnostics, you can give feedback on this service.

31 August 2022

During a routine inspection

  • The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records. They managed medicines well. The service managed safety incidents well and learned lessons from them.
  • Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, supported them to make decisions about their care, and had access to good information. Key services were available to suit patients' needs.
  • Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.
  • The service planned care to meet the needs of their patients, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for treatment.
  • Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. Staff were committed to improving services continually.

However:

  • We noted that in the magnetic resonance imaging (MRI) changing rooms, one of the emergency call bells did not reach to the floor which meant if a patient had fallen, they may not have been able to call for assistance.
  • We also noted an out of date copy of the ionising radiation local rules was displayed in the X-ray room.