- Independent doctor
Bodyvie Medi-Clinic
Assessment report published 10 April 2026
Contents
Ratings
Our view of the service
Date of Assessment: 11 February 2026. Bodyvie Medi-Clinic is a primary care independent health provider that provides private doctor services to patients.
This assessment was of Bodyvie Medi-Clinic an independent provider of medical services that offers a full range of private general practice services, with a focus on women’s health. The service offers other services such non-surgical cosmetic interventions which are not within CQC scope of registration which are not reported on.
We carried out this assessment to follow up on breaches found in our last assessment on 2 August 2023, at which time the practice was placed into special measures and rated inadequate for Safe, Effective and Well-Led and requires improvement for Caring and Responsive.
This service was placed in Special Measures on 2 August 2023. The issues identified which led to this were:
Systems were not in place to ensure safe prescribing and patient reviews
Systems and processes were not in place to ensure they recruited staff to the service in line with regulatory requirements
Systems and processes were not in place to manage risks to patients and staff
Systems were not in place to safely manage medical emergencies
Systems were not in place to monitor the quality of the service
Leaders did not demonstrate that they had the skills and capability to manage the service.
The provider demonstrated during this inspection that they are now meeting the regulatory requirements. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.
At this assessment we found that the service was providing safe, effective, caring, responsive and well-led services.
The service had a good learning culture and people could raise concerns. Managers investigated incidents thoroughly. People were protected and kept safe. Staff understood and managed risks. The facilities and equipment met the needs of people, were clean and well-maintained and any risks mitigated. There were enough staff with the right skills, qualifications and experience. Managers made sure staff received training and regular appraisals to maintain high-quality care. Staff managed medicines well and involved people in planning any changes.
People were involved in assessments of their needs. Staff reviewed assessments taking account of people’s communication, personal and health needs. Care was based on latest evidence and good practice. Staff worked with all agencies involved in people’s care for the best outcomes and smooth transitions when moving services. Staff made sure people understood their care and treatment to enable them to give informed consent. Where patients didn’t have capacity, and staff took decisions about the patient’s care in their best interest, they involved those people who were important to the patient in the decision.
People were treated with kindness and compassion. Staff protected their privacy and dignity. They treated them as individuals and supported their preferences. People had choice in their care and treatment. The service supported staff wellbeing.
People were involved in decisions about their care. The service provided information people could understand. People knew how to give feedback and were confident the service took it seriously and acted on it. The service was easy to access and worked to eliminate discrimination. People received fair and equal care and treatment. The service worked to reduce health and care inequalities through training and feedback. People were involved in planning their care and understood options around choosing to withdraw or not receive care.
Leaders and staff had a shared vision and culture based on listening, learning and trust. Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally, free from bullying or harassment. Staff understood their roles and responsibilities. Managers worked with the local community to deliver the best possible care and were receptive to new ideas. There was a culture of continuous improvement with staff given time and resources to try new ideas.
People's experience of this service
People were positive about the quality of their care and treatment. The practice survey results, showed people were satisfied with services. For example, 85% of patients on their recent survey rated their overall experience at the service as “excellent” and 11% rated it as very good. In addition, 98% of patients said that the practitioner at their last appointment explained things in a way that they could understand.