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Diverse Abilities Plus - Supported Living Good

This service was previously registered at a different address - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 10 November 2018

Diverse Abilities Plus provides care and support to 37 people with a learning an or physical disabilities living in 22 ‘supported living’ settings, so that they can live in their own home as independently as possible. People’s care and housing are provided under separate contractual agreements. CQC does not regulate premises used for supported living; this inspection looked at people’s personal care and support.

The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

At our last inspection in March 2016 we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

People were supported by staff who understood the risks they faced and how to support them to reduce these. Staff understood how to identify and report abuse and were confident in their role as advocates for people when this was appropriate. Staff supported people to take medicines safely.

People were supported by skilled and caring staff who worked to ensure they lived their life the way they chose. Communication styles and methods were considered and staff supported people to understand the choices available to them.

People were supported to have maximum choice and control of their lives and shared lives carers supported them in the least restrictive way possible; the policies and systems in the service supported this practice. Staff supported people to understand the choices available to them in ways they could easily understand. People led full and active lives in their homes and in the community.

People, relatives and professionals told us they could raise any concerns and these were addressed appropriately.

The service was well-led and there were effective quality assurance systems in place to assess, monitor and improve the quality and safety of the service people received.

Further information is in the detailed findings below

Inspection areas

Safe

Good

Updated 10 November 2018

The service remains Good

Effective

Good

Updated 10 November 2018

The service remains Good

Caring

Good

Updated 10 November 2018

The service remains Good

Responsive

Good

Updated 10 November 2018

The service remains Good

Well-led

Good

Updated 10 November 2018

The service remains Good