The Care Quality Commission
  • Doctor
  • Independent doctor

GPDQ Head Office

Overall: Good read more about inspection ratings

7 Natal Road, London, N11 2HU (020) 3805 1781

Provided and run by:
GPDQ Limited

Important: This service was previously registered at a different address - see old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about GPDQ Head Office on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about GPDQ Head Office, you can give feedback on this service.

11 November 2021

During a routine inspection

This service is rated as Good overall. (Previous inspection Dec 2017 – Good)

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at GPDQ Head Office as part of our inspection programme.

The Chief Medical Officer is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

  • The service had good systems to manage risk so that safety incidents were less likely to happen. When they did happen, the service learned from them and improved their processes.
  • Patients received effective care and treatment that met their needs.
  • Not all staff had two professional references in their recruitment files.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The service organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the service was led and managed promoted the delivery of high-quality, person-centre care. There was a clear leadership structure and staff felt supported by management. The service proactively sought feedback from staff and patients, which it acted on.
  • The Chief Medical Officer had received nominations and accolades for his work to retain GPs in the NHS and promote GP well-being in the UK.

The areas where the provider should make improvements are:

  • Ensure that all clinical and non-clinical staff have two references filed for professional background checks.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care