Updated 5 September 2025
Date of assessment 08 September 2025 to 25 September 2025.
Royal Mencap Society - Rotherham and Sheffield Domiciliary Care Agency provides both a supported living and home care service. This report relates to the assessment of the Home Care service.The service provides care and support to people within their own homes, including people with learning disabilities or autism. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessment and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Not everyone who used the home care service received personal care. CQC only inspects where people receive personal care. At the time of the assessment, 1 person was in receipt of personal care. This is help with tasks related to personal hygiene and eating.At the last inspection, we rated this service as ‘Good’. Following this assessment, the rating remains ‘Good’.
During our inspection, we found the person was receiving effective care and support from well-trained staff members who were aware of the person’s needs. We found risks to this person had been accurately assessed and this information guided staff on how to provide person centred and safe care.Relatives told us staff were caring, knowledgeable and had built positive and trusting relationships with the person and their family. Staff were responsive in responding to the person’s needs and highlighted concerns in a timely and safe manner.