Archived: Haywards Lodge

Haywards Lodge is a residential care home providing personal care for up to three people living with a learning disability. The service provides short stays for people. There was one person staying at the service at the time of this inspection.

People stay in single bedrooms and there are shared areas including a quiet room, conservatory, lounge, dinning room and a garden.

People’s experience of using this service and what we found

Staff understood their safeguarding responsibilities. Risks to people were assessed and guidance was in place for staff to follow and manage risks to people. There was enough staff on duty to support people. Staff were recruited safely. People received their medicines as prescribed. Infection control policies and procedures were in place to keep people safe.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way and in their best interests: the policies and systems in the service supported this practice.

We expect health and social care providers to guarantee autistic people and people with a learning disability

the choices, dignity, independence and good access to local communities that most people take for

granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make

assessments and judgements about services providing support to people with a learning disability and/or

autistic people.

This service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture

Right support:

•Model of care and setting maximises people's choice, control and independence

Right care:

•Care is person-centred and promotes people's dignity, privacy and human rights

Right culture:

•Ethos, values, attitudes and behaviours of leaders and care staff ensure people using services lead confident, inclusive and empowered lives

This service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture. Observations and records showed that people experienced choice and control over their support and care planning was person centred. People were encouraged to be independent and to make choices about their care.

People's individual communication needs were considered to support them to be involved in their care. Systems and processes promoted a positive culture in the home. Practices at the service were audited to monitor quality of the care people received and areas of improvement were identified.

Rating at last inspection

This is the first rating of this service. The service was registered with us on 09 May 2019.

Why we inspected

This was a planned inspection as the service had not previously received a rating.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our reinspection programme. If we receive any concerning information we may inspect sooner.