Gateshead Hatzola Ambulance Station Also known as Gateshead Hatzola

Updated 3 September 2025

We assessed Gateshead Hatzola Ambulance Station on 25 June 2025.

We assessed 1 assessment service group at this location to review progress made against outcomes from the inspection in February 2020, and the action we told the provider to take that followed. We found the service had made improvements and had met the actions required.

Gateshead Hatzola Ambulance Station was registered with CQC in March 2019 to deliver the regulated activities: Transport services, triage and medical advice provided remotely. The service had a Registered Manager and a Nominated Individual.

At this assessment we assessed 1 assessment service group: Patient transport services where we assessed 32 quality statements.

We visited the following areas as part of the assessment: the ambulance station, medicines store, associated offices and the ambulance during patient transport.

At this assessment we did not identify breaches of regulations.

We rated the location as Good.

Updated 5 June 2025

• Date of assessment: 25 June 2025
• This comprehensive assessment was carried out due to the aged rating of the service from February 2020.
• We rated the service as good. The service had made and maintained the improvements requested following the inspection in February 2020:
  • the patient record form had been updated;
  • daily equipment and vehicle checks were carried out;
  • appropriate medication storage and policies were in place;
  • required audits were in place;
  • staff were provided with identified equipment;
  • required training had been completed;
  • the major incident plan had been tested; and
  • a schedule of policy review was in place.