- Dentist
Sutton Aesthetic Dentistry Also known as Central Sutton Aesthetic Dentistry
Assessment report published 30 September 2025
Contents
Judgements
Our view of the service
We carried out this announced inspection on 27 August 2025.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Sutton Coldfield and provides private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 3 treatment rooms. At the time of our inspection, there was a total of 8 staff, of which there were 2 dentists, 3 dental nurses, 1 dental therapist, 1 dental hygienist and 1 receptionist. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists – including the provider, 2 dental nurses and the receptionist.
People's experience of this service
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 8 patients. On the day of our inspection, we received patient feedback from a further 7 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included, “ Friendly, informative, Prompt”, “ Perfect service” and “ Very modern efficient service. Everyone is very helpful.”
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. One patient said, “ Makes you feel comfortable in every appointment, clear instructions and gives the best advice according to what you'd like.”
Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources. A patient said, “ Regular and thorough checks.”
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken. We saw evidence of patient feedback on display on the noticeboard in the waiting area.