Transcare Secure Services - Birmingham

People were treated with kindness and compassion. Staff protected their privacy and dignity. They treated them as individuals and supported their preferences. People had choice in their care and were encouraged to maintain relationships with family and friends. Staff responded to people in a timely way. The service supported staff wellbeing.

At our last assessment we rated this key question as good. At this assessment the rating has remained good. This meant patients felt well-supported, cared for and treated with dignity and respect.