Transcare Secure Services - Birmingham

We reviewed the person-centred care; care provision Integration, and continuity, care provision, Integration, and continuity; providing Information listening to and involving people; equity in access; equity in experiences and outcomes and planning for the future as part of the responsive key question. We found the key question responsive had improved to good. The service planned care to meet the needs of people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait. The service provided care and treatment for patients 24 hours a day to meet the needs of those using the service.