Transcare Secure Services - Birmingham

We reviewed assessing needs; delivering evidence-based care and treatment; how staff, teams and services worked together; supporting people to live healthier lives; monitoring and improving outcomes and consent to care and treatment as part of the effective key question. We found effective had improved from the previous rating of inadequate to  requires improvement. Although audits were completed, there was no plan for monitoring the effectiveness of the service and not all staff were identified as being competent to deliver all aspects of care. However, staff provided care and treatment, which was based on the needs of the patient.