Updated 9 August 2022
Ambulance Solutions Limited HQ is operated by Ambulance Solutions Limited. The service was registered for the provision of patient transport services in February 2019. It is an independent ambulance service which provides patient transport services in Southend-on-Sea, Essex. The service primarily serves the communities of the South and Mid-Essex. The service also provides events medical services, which is not within the scope of CQC registration.
The service is registered to provide the following regulated activity:
- Transport services, triage and medical advice provided remotely
The service was last inspected in 21 October 2019 and was rated Good overall.
We carried out a focused inspection on 31 May 2022, which did not include all the key lines of enquiry (KLOEs). The purpose of the focused inspection was to follow up on whistleblowing concerns received by the CQC in May 2022.
At this inspection we found the provider to be in breach of several regulations of the Health and Social Care Act 2008 Regulated Activities regulations (2014), inclusive of regulation 7 (Requirements relating to registered managers), regulation 15 (premises and equipment) and regulation 17 (good governance).
The main service provided was patient transport service.
We highlighted our findings and concerns to the registered manager and the executive directors over the course of the inspection process. Following the inspection, the executive directors decided to enter into liquidation and cease trading. As a result, the provider submitted a statutory notification to cancel their registration with the CQC for all regulated activities.