We carried out a review of the data available to us about Linelife Care on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Linelife Care, you can give feedback on this service.
Linelife Care Limited is a domiciliary care service providing personal care for people living in their own homes. At the time of the inspection, one person was receiving personal care from the service.
People’s experience of using this service and what we found
An assessment of the person’s needs was completed before the service started to provide care. The person was supported by a consistent group of staff who were aware of their needs and how to support them safely and effectively.
Systems were in place to safeguard the person from abuse. Staff had received training in recognising signs of abuse and were aware of their responsibilities to report any concerns there may be.
The person was supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff followed the most up to date infection prevention control guidance and had access to a plentiful supply of personal protective equipment.
Safe systems of recruitment were in place to ensure that only suitable staff were employed by the service to provide care and support to the person.
Staff were provided with an induction, training and support and had their competencies assessed to ensure they supported the person in line with their identified care needs.
The provider had introduced a number of quality of checks to monitor the service and identify any areas for improvement. The provider was keen to develop their own learning in order to grow the service and drive improvement.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
This service was registered with us on 21 January 2019 and this is the first inspection.
Why we inspected
This service had not been inspected since their registration.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our reinspection programme. If we receive any concerning information we may inspect sooner.