4 October 2017
During an inspection looking at part of the service
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Erdington GP Health and Wellbeing Walk in Centre on 19 January 2017. The overall rating for the practice was requires improvement. Breaches were identified in relation to regulation 17 (Good governance) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. The full comprehensive report on the January 2017 inspection can be found by selecting the ‘all reports’ link for Erdington GP Health and Wellbeing Walk in Centre on our website at www.cqc.org.uk.
This inspection was an announced focused inspection carried out on 4 October 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection on 19 January 2017.
Overall the practice is now rated as good.
Our key findings were as follows:
- The practice had made significant progress in relation to the concerns raised at our previous inspection in January 2017.
- The practice had reviewed its systems to manage risks and keep patients safe. For example, improvements had been made to the monitoring of the premises, staff recruitment and prescription safety.
- Systems had been put in place to monitor the quality of services, including GP consultations and a rolling programme of clinical audit had been introduced.
- Systems had been put in place to monitor staff compliance with the provider’s core training requirement.
- Policies and procedures previously containing out of date information had been reviewed and updated.
- Governance arrangements had been strengthened with clearer leadership and input from senior medical staff.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice