Four Acre Health Centre

Updated 6 February 2026

Date of Assessment: 10 and 12 March 2026. Four Acre Health Centre is a GP practice which offers a range of primary medical services from its location at Burnage Avenue, Clockface, St. Helens, WA9 4QB. The practice delivers services to approximately 7,800 patients under a contract held with NHS England. Information published by the Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 2nd decile (2 of 10). The lower the decile, the more deprived the practice population is relative to others. The ethnic make-up of the practice area is 96.7% White, 1.1% Asian, 1% Mixed, 0.6% Black and 0.5% Other ethnicity.

We carried out this assessment to follow up on breaches of regulation made at the last assessment. We assessed all the quality statements for the key questions of responsive and well-led which had previously been rated requires improvement.

Since the last assessment, the practice had made improvements and is no longer in breach of regulations.

Updated 6 February 2026

The provider encouraged feedback from people who used the service to make improvements. Friends and Family Test data shared by the practice showed that people’s experience of the service was positive with regards to the care and treatment provided and in their interactions with staff. Feedback sent directly to CQC showed that patient experience of the practice was positive. The results of the National GP Patient Survey were lower than local and national average scores for patient satisfaction about access. During the assessment, the practice highlighted efforts they were making to improve access, patient experience and communication systems for patients to further improve the feedback given by patients. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG felt listened to and could make suggestions for improvements which would be acted upon.