The Care Quality Commission
  • Dentist
  • Dentist

Mydentist - South Street - Chichester Also known as mydentist

47 South Street, Chichester, West Sussex, PO19 1DS (01243) 783141

Provided and run by:
Richmond House Practice Limited

Important: The provider of this service changed - see old profile

All Inspections

During an assessment under our new approach

We carried out this focused announced on-site inspection on 23 April 2026.

We found that the practice had met regulations. However, there had previously been a lack of oversight, which had resulted in areas where the practice was not always working in line with guidance. We were assured that the provider had identified these shortfalls and had developed and was implementing a plan to address them, make improvements, and ensure these changes become embedded over time. Due to the inspection being focused, a comprehensive inspection will be undertaken in due course.

Staff provided clinical care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Mydentist – South Street - Chichester is part of Mydentist, a dental group provider. The practice is in Chichester and provides NHS and private dental care and treatment for adults and children.

The practice is located across 3 floors. Car parking spaces, including dedicated parking for disabled people are available near the practice.

The practice had 5 treatment rooms. At the time of our inspection, there was a total of 13 staff. We gathered feedback from and spoke to a range of staff during our inspection, including 2 dentists, 2 dental nurses, 1 dental hygienist, 3 receptionists, a covering practice manager and a compliance manager for the company.

7 January 2014

During a routine inspection

We spoke with three patients during our inspection visit. All of the patients we spoke with were complimentary about the care that they received at Richmond House Dental Practice. Patients told us that they were involved in decisions that were made about their care. They said that they understood the choices available to them because the dentist at the practice took time to explain treatments to them.

One patient said, "The dentist is excellent. I have been coming here for around forty years. I wouldn't keep coming if I didn't rate them". Another patient said, "I hate going to the dentist, have done all my life. But they make it as good as it can possibly be here".

We found that the practice provided clear information for patients to make informed choices

about their care. We found that the practice had clear procedures to ensure that patient's

safety and welfare were protected.

We found that the practice took infection control seriously. We also found that staff had been trained to identify signs of abuse and understood the procedures to follow where they suspected abuse may have occurred.

We found that the practice had procedures in place to monitor and ensure that the quality of the service that patients were receiving was of a good standard.