Broseley Medical Practice

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence that staff monitored people’s care and treatment and supported them to live healthier lives. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 71 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service always supported people to manage their health and wellbeing to fully maximise their independence, choice and control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support. They worked in collaboration with other services to do this, for example the social prescriber and the Primary Care Network.

Staff focussed on identifying risks to people’s health, including those in the last 12 months of their lives and those with caring responsibilities. Staff supported national priorities and initiatives to improve population health, including stopping smoking and tackling obesity. The service had developed bespoke patient information guides for chronic diseases, which included lifestyle advice and information when to seek urgent medical advice. A range of health information and leaflets were also displayed within the practice and on the provider website.

Working in partnership with the Patient Participation Group, local and national organisations the service had organised a local Cancer Coffee Morning event on 24 September 2024. The aim of the event was to raise awareness of cancer prevention and early detection.

The service offered new patient health checks, NHS Health Checks and were one of the top performers for offering health checks for people living with severe mental illness (SMI) within the local Integrated Care Board (ICB). The practice had 18 patients registered with a learning disability, of these 14 eligible patients had received an annual health review from April 25 - March 26. The other 4 patients had either been reviewed externally or had declined.

The service monitored people’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent and met the expectations of people themselves.

The service had met the minimum 90% World Health Organisation (WHO) target for uptake in 3 of the 5 childhood immunisations and were below target in 2 indicators. As a result of this and the national decline in childhood immunisation uptake, the practice had implemented a proactive strategy to encourage parental engagement as part of their quality improvement measures. This included sending reminder letters out to parents of non-attendees, a clinician directly contacting parents to discuss any concerns and the benefits of vaccination and carrying out searches on the clinical system to ensure eligible children were identified early.

The service had performed better than the national average in relation to breast and bowel cancer screening programmes. However, uptake of cervical screening was below the 80% national target for the eligible populations in both age categories. The service was actively trying to improve uptake through promotion of screening, providing appointments throughout the week and at weekends and ongoing monitoring and follow up of non-attendees. The practice had access to a Cancer Care Coordinator funded by their Primary Care Network (PCN). They worked with the practice and monitored oversight of uptake to support the maintenance of good performance and identify any future improvement opportunities.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.