During an assessment under our new approach
Date of Assessment:18 August 2026. York Road surgery is a GP practice and delivers services to approximately 7736 people under a contract held with NHS England. According to the latest available data, the ethnic make-up of the service area is approximately 21% White, 62% Asian, 3% Mixed, 9% Black and 5% Other. Information published by the Office for Health Improvement and Disparities shows deprivation within the service population group is in the 3rd decile (3 of 10). The lower the decile, the more deprived the service population is relative to others.
We undertook this assessment due to the length of time since our last assessment. This was a focused assessment, where we followed methodology which required us to review 10 specific quality statements, across all 5 key questions. The assessment did not contain review of clinical practices. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
Staff kept facilities clean and maintained equipment appropriately to ensure people were kept safe. They assessed and managed the risk of infection and took steps to control the risk of it spreading. Staff supported people to live healthier lives, monitoring their care and treatment to ensure they received positive and consistent outcomes. People could mostly access care, treatment and support when they needed it. Staff understood their individual roles and responsibilities. Leaders accounted for the actions, behaviours and performance of staff through clear and effective governance processes. Although staff had completed mandatory training, we found the oversight of role specific training required review.