• Residential substance misuse service

Banbury Lodge

Overall: Good

The Hawthorns, Banbury, Oxfordshire, OX16 9FA

Provided and run by:
Sanctuary Banbury Limited

The provider of this service changed. See old profile

Latest inspection summary

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Background to this inspection

Updated 22 May 2019

Banbury Lodge in Oxfordshire is one of a group of services owned by UK Addiction Treatment, and is a private residential detoxification and rehabilitation service where clients fund their own treatment. The service was registered with CQC in September 2017, and opened in March 2018.

Banbury Lodge is a 23 bed unit providing a seven to ten-day detoxification and a 28-day rehabilitation programme to support clients over the age of 16 with substance misuse issues including alcohol and/or opiate dependency. The service also offers residential counselling to clients with gambling problems and eating disorders. The treatment of eating disorders and substance misuse fall within the scope of the service's registration, however the inspection carried out was of substance misuse treatment, as this was the treatment being received by the majority of clients.

The service offers a medically monitored detox for alcohol and opiate users. This means that clients may be given medicine to safely manage their withdrawal from substances and are supported by staff but do not require 24-hour medical supervision. If clients are opiate dependent, they are detoxified using dihydrocodeine, an opioid which can be used as an opiate substitute medicine. Clients who are alcohol dependent are detoxified using chlordiazepoxide which is a benzodiazepine. The primary ethos of the service is 12 step, however staff also use integrative or person centred counselling and dialectical behavioural therapy (DBT) skills. The 12 step approach is a set of guiding principles followed within an anonymous fellowship of others working to achieve abstinence from substances use or other addictive behaviours, and is a form of treatment sometimes referred to as mutual aid. There were 23 clients receiving treatment at the time of our visit.

Banbury Lodge is registered to provide:

Accommodation for clients who require treatment for substance misuse and treatment of disease, disorder or injury. A registered manager was in place.

Overall inspection


Updated 22 May 2019

This was our first inspection of Banbury Lodge. The service opened in April 2018.

We rated Banbury Lodge as Good because:

  • The service was fully staffed, with a range of well trained and experienced staff. Staff put into practice the service’s values, and had contact with managers at all levels, including the most senior.
  • The provider placed a significant emphasis on staff training and professional development.
  • The environment was clean, spacious and furnished to a high standard.
  • The service had the appropriate arrangements in place to support clients with their detoxification in line with national guidance
  • All clients had personalised and holistic care plans
  • Staff stored client information on a securely accessible electronic case management system with
  • other relevant records. Medical admissions records, including assessments, were stored in paper file separate from the electronic system. There were plans in place to address this.
  • Care planning tools consistently reflected the 12 step philosophy of the service.
  • Clients spoke very highly about their experiences of the service, their therapeutic relationships with staff and the impact the service had on their lives.
  • There were policies in place to manage risk, including to clients leaving treatment prematurely and clients who were at risk of self-harm. All clients had risk assessments and detailed risk management plans for every identified risk.
  • The service showed a commitment to quality improvement.