Updated 21 November 2019
Marden Medical Practice is registered with the Care Quality Commission (CQC) as a partnership GP provider. The practice provides primary medical services to approximately 8,500 registered patients from a modernised and extended building located at 25 Sutton Road, Shrewsbury, Shropshire SY2 6DL. The provider is registered with CQC to deliver the Regulated Activities; diagnostic and screening procedures, family planning, maternity and midwifery services and treatment of disease disorder or injury from this location only.
The practice is part of the NHS Shropshire Clinical Commissioning Group and holds a General Medical Services (GMS) contract with NHS England. A GMS contract is a contract between NHS England and general practices for delivering general medical services and is the commonest form of GP contract.
The practice area is one of least deprivation when compared with local and national averages. Demographically the average life expectancy and age profile of patients is mainly comparable with local and national averages however, 22% of the practice population are over 65 years old, which is slightly below the local average of 25% but higher than the national average of 17%. The percentage of patients with a long-term condition is 61% which is higher than the local CCG average of 55% and the national average of 51% which could mean an increased demand for GP services. The practice life expectancy for patients is 80 years for males, one year above the national average and 84 years for females which is above the national average. National General Practice Profile describes the practice ethnicity as being 97.5% white British, 0.9% mixed race, 1.3% Asian, 0.1% black and 0.1% other non-white ethnicities.
The practice staffing comprises:
- Five GP partners (four female, one male).
- Two salaried GPs (both female)
- One female advanced nurse practitioner (ANP).
- Three female practice nurses and three female health care assistants
- A business manager, a practice manager, reception manager and a team of ten reception staff, six administrative staff, a care and community co-ordinator and three maintenance and cleaning staff. A further ANP has recently been appointed and is due to commence employment shortly.
The practice is open Monday to Friday between 8am and 6.30pm. Phone lines are diverted to an answer machine between the hours of 1pm and 2pm and 6pm and 6.30pm however an alternative emergency telephone number is provided and managed by the practice. The reception is manned during these times. Extended access appointments are available on a Thursday evening until 8pm. When the practice is closed patients are directed towards the out of hours provider via the NHS 111 service. Patients also have access to the Extended GP Access Service provided by Darwin Health Limited during evenings and weekends. Routine appointments can be booked in person, by telephone or on-line. Patients can also access e-consult service by filling in an on-line form to get advice about common ailments, request test results and fit notes and receive a response by the end of the next working day. Home visits are triaged and available to patients with complex needs or who are unable to attend the practice. The practice is a dementia friendly practice and provides car parking facilities with designated disabled parking.
The practice was a training practice for Foundation Doctors and GP Registrars and had two GP trainers who were educational supervisors for GP Registrars in training.
Further details about the practice can be found by accessing the practice’s website at www. mardenpractice.gpsurgery.net