Barton House Group Practice

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We looked for evidence service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The leaders explained the mission statement had been reviewed and discussed by staff in the last 6 months. The statement included inclusive, accessible, and equitable healthcare that responds to the needs of all members of their community. The practice had committed to work in partnership with patients to prevent illness, promote health and wellbeing, and support the diagnosis and management of both acute and long-term conditions. To identify unmet need, empower patients to make informed decisions about their health, and advocate on their behalf when navigating secondary care, community services, and the voluntary sector.

The leaders encouraged the staff to take part in learning, professional development, and training. Business continuity and disaster recovery plans were in place to ensure resilience in adverse circumstances.

We did not look at Capable, compassionate and inclusive leaders during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Freedom to speak up during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Workforce equality, diversity and inclusion during this assessment. The score for this quality statement is based on the previous rating for Well-led.

Staff had clear roles, responsibilities, and governance systems to support high-quality, sustainable care. Leaders used reliable data on risk, performance, and outcomes. Staff were well-supported, understood their roles, and received regular appraisals. Governance processes were mostly well-established, with improvements delivered or underway and accessible policies and procedures. Leaders and staff held regular meetings to address any clinical concerns, changes to practice and risks. Staff demonstrated a commitment to confidentiality and information security.

We did not look at Partnerships and communities during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Learning, improvement and innovation during this assessment. The score for this quality statement is based on the previous rating for Well-led.