During an assessment under our new approach
Dates of assessment: 9th April to 22nd April 2026
St Anne's Leeds Domiciliary Care 3 (DCA3) provides personal care and support to people under and over the age of 65 who may have a learning disability, physical disabilities and or sensory impairment. The location supports 2 different Assessment Service Groups (ASGs). The location is registered for the ASGs supported living and domiciliary care. Under CQC’s new assessment methodology, the 2 ASGs are reported on separately. This report is in respect of the supported living services only and considers those people who received support from that ASG and the regulated activity of personal care. CQC does not regulate premises used for supported living. At the time of our assessment 8 people were receiving the regulated activity of personal care. People lived in supported living services in 3 small complexes and received shared support from a communal staff team, along with additional individually funded hours of support.
The assessment was prompted due to the time since the last inspection.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
The service demonstrated a strong safety culture, with effective reporting, learning and risk management. Staff were well trained, confident and worked collaboratively to ensure safe transitions, timely healthcare access and personalised risk‑taking that promoted independence. People lived in well‑maintained environments, medicines were managed safely, and infection control measures were robust. Care was consistently person‑centred, with assessments and plans regularly reviewed, accessible and focused on people’s goals, wellbeing and communication needs. People were supported to live healthier lives, develop new skills, gain employment and make informed decisions, with the Mental Capacity Act applied appropriately.
The culture of the service was compassionate, respectful and inclusive. People and relatives described staff as kind, supportive and responsive, with strong relationships and continuity of care. Staff encouraged independence, choice and control, tailoring support to individual preferences, cultural needs and emotional wellbeing. Leadership was strong and values‑driven, promoting openness, equality and continuous improvement. Governance systems provided clear oversight, and the service worked effectively with external partners. People were listened to, involved in shaping their care and supported to plan for future life changes, including end‑of‑life wishes.