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Archived: Forest Health Care Good

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Inspection Summary


Overall summary & rating

Good

Updated 6 August 2019

We carried out an inspection of this service following our annual review of the information available to us including information provided by the practice. Our review indicated that there may have been a significant change (either deterioration or improvement) to the quality of care provided since the last inspection.

This inspection focused on the following key questions:

  • Is the service effective?
  • Is the service responsive?
  • Is the service well led?

Because of the assurance received from our review of information we carried forward the ratings for the following key questions:

  • Is the service safe?
  • Is the service caring?

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good for providing effective, responsive and well led services. We have rated the practice as good for all population groups.

We found that:

  • Patients received effective care and treatment that met their needs.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.
  • The practice consistently achieved positive outcomes for patients with long-term conditions and those experiencing poor mental health.

Whilst we found no breaches of regulations, the provider should:

  • Improve the recording of external safety alerts to include actions taken.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Rosie BenneyworthChief Inspector of General Practice

Inspection areas

Safe

Good

Effective

Good

Caring

Good

Responsive

Good

Well-led

Good
Checks on specific services

People with long term conditions

Good

Families, children and young people

Good

Older people

Good

Working age people (including those recently retired and students)

Good

People experiencing poor mental health (including people with dementia)

Good

People whose circumstances may make them vulnerable

Good