Portland Medical Practice

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence that staff monitored people’s care and treatment and supported them to live healthier lives. At our last assessment, we rated this key question as Good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service supported people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support.

Staff focussed on identifying risks to people’s health, including those in the last 12 months of their lives and those with caring responsibilities. Staff supported national priorities and initiatives to improve population health, including stopping smoking, tackling obesity and other initiatives. We observed several health and wellbeing information displays in the reception area designed to support patients. Patients we spoke with were positive about the service and the support available.

The service routinely monitored people’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent and met the expectations of people themselves.

The service met national targets for the uptake of childhood immunisations. The service performed better than the England average in relation to several cancer screening programmes, including screening for breast and bowel cancer. For example, the practice achieved 80.6% for breast cancer which was higher than the national average of 70.4% and the practice’s achievement for bowel cancer was 77.4% which was higher than the national average of 71.8%. We also found from data produced by NHS England on cervical screening that this practice performance was above the expected targets. The service demonstrated a good understanding of the barriers affecting screening uptake and had implemented targeted actions to encourage attendance. Performance data indicated that these actions had been effective in improving participation rates. The service worked closely with other agencies such as the Primary Care Network (PCN) to support patient care.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.