- GP practice
Dr I K Babar & Partners
We served a warning notice on Dr I K Babar & Partners on 7 August 2026 for failings to meet regulations related to safe care and treatment, good governance and staffing at Dr I K Babar & Partners.
Assessment report published 14 September 2026
Contents
Ratings
Our view of the service
Date of Assessment: Tuesday 7 July 2026 to Thursday 9 July 2026. Dr IK Babar Partners is a GP practice and delivers service to approximately 7687 people under a contract held with NHS England. According to the latest available data, the ethnic make-up of the service area is approximately 46% White, 44% Asian with the remainder being made up of Black, mixed and other. Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 1 decile (1 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
The practice was assessed in December 2025. It was rated inadequate overall and placed into special measures. We found 4 breaches of regulation relating to safe care and treatment, good governance, staffing and fit and proper persons employed. Warning notices, stating the provider must comply with the regulations by 18 December 2025. This assessment was to check if the provider had complied with the warning notices. We did not look at all quality statements and ratings were carried over from the last inspection. This assessment found that the practice was still in breach of regulations relating to safe care and treatment, good governance and fit and proper persons employed. They met the warning notice associated with staffing. Ratings are unchanged, and the practice remains in special measures.
SAFE:
The service had a poor learning culture and leaders failed to recognise and investigate effectively concerns related to the safety and well-being of people.
There was a lack of understanding of the safety risks and no or limited attempts to appropriately mitigate and control them.
Recruitment practices were poor, and there were not always enough staff with the right skills, qualifications and experience. Managers did not make sure all staff received training and regular appraisals to maintain high-quality care.
EFFECTIVE:
People were not always involved in assessments of their needs. Not all people received effective care and there was insufficient assurance in place to demonstrate otherwise.
Staff did not always review assessments considering people’s communication, personal and health needs. Care was not always based on latest evidence and good practice.
Staff did not routinely work with all agencies to ensure everyone was involved in people’s care for the best outcomes and smooth transitions when moving services. Staff did not always make sure people understood their care and treatment. This meant they were not always able to give informed consent.
CARING:
As part of this assessment, we did not assess Caring.
RESPONSIVE:
People were not always listened to and were not always involved when it came to decisions being made about their care. The provider did not consistently get the views of people using the service.
People did not always have the opportunity to express their views and influence how the services they receive are delivered.
WELL-LED:
Governance and management systems were ineffective, and leaders did not always have oversight of risks, performance and outcomes. There was a lack of mechanisms in place to help staff develop in their roles.
We found breaches of regulations in relation to safe care and treatment, good governance and fit and proper persons employed. We have issued the provider with warning notices in response to the concerns found at this assessment.
This service remains in special measures. The purpose of special measures is to ensure that services providing inadequate care make significant improvements. Special measures provide a framework within which we use our enforcement powers in response to inadequate care and provide a timeframe within which providers must improve the quality of the care they provide.
People's experience of this service
Recent survey results from the National GP Patient Survey showed people did not have as good an experience at the last appointment they had as others within the local Primary Care Network (PCN). The survey results showed us that less than half respondents were satisfied with the overall experience of the practice. and that it was difficult to get through to the practice on the telephone. The 2026 National GP Patient Survey showed that patient satisfaction was below average. The survey showed 45% of patients saying they had a good overall experience if the practice. This was compared to 79% locally and 77% nationally.