Scorton Medical Centre

Updated 17 April 2026

Date of Assessment: 07 May 2026.

Scorton Medical Centre is a GP practice located in the village of Scorton in North Yorkshire. It delivers services to 3,593 people under a contract held with NHS England and is a dispensing practice.

According to the latest available data, the ethnic make-up of the practice area is approximately 97.9% White, 0.6% Asian, 0.7% Mixed, 0.6% Black and 0.2% Other.

Information published by the Office for Health Improvement and Disparities shows deprivation within the practice population group is in the 8th decile (8 of 10). The lower the decile, the more deprived the practice population is relative to others.

This was a focused assessment. We undertook this assessment due to the length of time since our last assessment. We assessed 10 quality statements from across all 5 key questions. This assessment considered the demographics of the people using the practice, the context it was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.

SAFE

Staff kept facilities clean and maintained equipment appropriately to ensure people were kept safe. They assessed and managed the risk of infection well and took steps to control the risk of it spreading. There were enough staff with the right skills, qualifications and experience.

EFFECTIVE

Staff supported people to live healthier lives, monitoring their care and treatment to ensure they received positive and consistent outcomes.

CARING

Staff treated people with kindness, empathy and compassion, and respected their privacy and dignity.

RESPONSIVE

People could access care, treatment and support when they needed it. Leaders and staff were alert to discrimination and inequality that could disadvantage groups of people who used the practice and sought ways to address any barriers.

WELL-LED

The practice had a clear vision and strategy, which considered the needs of the people who used their practice and the wider community. Staff understood their individual roles and responsibilities. Leaders accounted for the actions, behaviours and performance of staff through clear and effective governance processes.

Updated 17 April 2026

As part of our assessment, we reviewed feedback from people who used Scorton Medical Centre to understand their views and experience of it. This included speaking with a patient using the practice at the time of our assessment and reviewing other feedback available to us.

In feedback to the CQC, people were universally positive about the quality of their care and treatment and described how staff treated them with kindness and compassion and how there were no issues with regards to accessing appointments.

This positivity was also mirrored in the results of recent surveys, including the 2025 National GP Patient Survey and NHS Friends and Family feedback, which showed most people were satisfied with the practice.

Healthwatch information from March 2025 to March 2026 was reviewed and showed no negative feedback. Healthwatch acts as a champion for people using health and social care services, and they receive information of concern through various channels. This includes direct feedback from individuals, reports from local Healthwatch organisations, and data gathered from engagement activities like surveys and focus groups.They analyse this information to identify trends, highlight areas needing improvement, and inform decision-makers about public experiences and concerns.

Although the practice does not currently have an active Patient Participation Group (PPG), we saw that they produce a newsletter which is circulated to their patients via their website and via social media. Copies were also available in the waiting room.

We also saw that the practice tried to encourage patients to join a ‘virtual PPG’ via their website and that they sent members of the group emails updating them on any changes within the practice and asking for their opinion.