We carried out a review of the data available to us about Opportunity Knocks S & K Limited on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Opportunity Knocks S & K Limited, you can give feedback on this service.
Opportunity Knocks is a small service which provides support for people with a learning disability and is registered to provide personal care for people. At the time of the inspection the service was providing care for one person, CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
The person supported received safe care from staff who knew their needs well. The risks to their safety had been assessed and there were measures in place to reduce these risks. Staff supporting the person understood their role in safeguarding the person and had received training relevant to their role.
Staff were provided with appropriate equipment for their role such as personal protective equipment (PPE) to support their practice and reduce the risk of infection.
The person was supported to have maximum choice and control of their live and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.
The outcomes for person using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. The person’s support focused on them having as many opportunities as possible for them to gain new skills and become more independent.
The person received person centred care form staff who knew them well. Their views and choices were incorporated into their care plan. They were provided with information in a format they understood.
The management team had processes in place to manage any complaints and regularly reviewed the quality of the service. They worked with the person, their relative and staff to ensure good communication and good quality care.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
This service was registered with us on 16 July 2018 and this is the first inspection.
Why we inspected
This was a planned inspection to award a rating for the service.