Southend Private Hospital

Updated 18 August 2022

Southend Private Hospital is operated by BMI Southend Private Hospital Limited. The hospital offers day case surgery and an outpatients department. There are no overnight beds. Facilities include two operating theatres, a ward and recovery area and an outpatient department.

The hospital is an independent hospital in Southend-on-Sea, Essex. The hospital primarily serves the communities of the Southend-on-Sea and surrounding areas. It also accepts patient referrals from outside this area. The hospital sees and treat patients aged 18 years old and over.

The hospital provides minor surgical procedures under local anaesthetic. The hospital performed mainly cataract surgeries (90%) and a small number of plastic and general surgery. For example, surgeries on eye lids, carpal tunnel and lumps and bumps.

Updated 18 August 2022

• The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records. They managed medicines well. The service managed safety incidents well and learned lessons from them.
• Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, advised them on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. Key services were available seven days a week.
• Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.
• The service planned care to meet the needs of local people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for treatment.
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients and the community to plan and manage services and all staff were committed to improving services continually.

Updated 10 December 2018

Outpatient services were a small proportion of hospital activity. The main service was surgery. Where arrangements were the same, we have reported findings in the surgery services section.

We rated this services as good because it was safe, effective, caring, responsive and well-led.

Updated 18 August 2022

Our rating of this location improved. We rated it as Outstanding. See the overall summary above for details.