The Care Quality Commission
  • Doctor
  • GP practice

Tuxford Medical Centre

Overall: Good read more about inspection ratings

The Surgery, Faraday Avenue, Tuxford, Newark, Nottinghamshire, NG22 0HT (01777) 870203

Provided and run by:
Tuxford Medical Centre

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Tuxford Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Tuxford Medical Centre, you can give feedback on this service.

11 July 2019

During an inspection looking at part of the service

We carried out an announced comprehensive inspection at Tuxford Medical Centre on 11 July 2019 as part of our inspection programme.

We decided to undertake an inspection of this service following our annual review of the information available to us. This inspection looked at the following two key questions

Are services effective?

Are services well led?

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups except for patients with long term conditions which is rated as outstanding.

We found that:

  • Patients received effective care and treatment that met their needs.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

  • Review and improve systems to monitor implementation of the training programme and completion of training by staff.
  • Review and improve childhood immunisation uptake to meet World Health Organisation (WHO) targets.
  • Review and improve the practice’s speaking up policies so these are in line with the NHS Improvement Raising Concerns (Whistleblowing) Policy.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

16 March 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Tuxford Medical Centre on 16 March 2015. Overall the practice is rated as good.

We found the practice to be good for providing caring, safe, effective, well-led and responsive services. It was also rated as good for providing services for all population groups.

Our key findings across all the areas we inspected were as follows:

  • Staff understood and fulfilled their responsibilities to raise concerns and to report incidents. Information about safety was recorded, monitored, appropriately reviewed and addressed.
  • Risks to patients were assessed and managed, including those relating to recruitment checks.
  • Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles and any further training needs had been identified and planned.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand. Complaints would be addressed in a timely manner and the practice endeavoured to resolve complaints to a satisfactory conclusion.
  • Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice