Clapham Park Group Practice

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence that staff protected people from avoidable harm and made sure care was delivered from environments that were clean and well maintained. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service supported people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support. The practice informed us of their robust chronic conditions recall system by patient birth month. Also, their improved and increased number of learning disability checks where they ensured each patient saw the same clinician which helped with continuity of care and building a relationship with these patients. The partners told us about an improved system for patients with hypertension they had implemented since autumn 2023, because of regular monitoring they had seen an improvement with hypertension control for patients. As this system was having such a positive impact the practice launched a similar system in the summer of 2025 for all patients with raised blood sugar levels (HbA1c) with a focus on multidisciplinary teamwork improving the monitoring and follow up for these patients.
Staff focussed on identifying risks to people’s health, including those in the last 12 months of their lives and those with caring responsibilities. Staff supported national priorities and initiatives to improve population health, including stopping smoking and tackling obesity.
 

The service routinely monitored people’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent and met the expectations of people themselves.
The service met national targets for the uptake of childhood immunisations, the practice shared unverified data with us demonstrating this. Staff explained the steps that they took to try and encourage take up. We saw evidence that staff were proactive in inviting people for screening and immunisation appointments. This included sending an initial invitation and then following up multiple times with a text message or telephone call if there was no response. The practice was working in partnership with the local community centre to improve cervical screening uptake, they had reached the national target for over 50, so were working on improving the under 50’s uptake. They offered early morning appointments from 7:30am to 8pm on a Wednesday and said this had helped to improve uptake.
 

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.